Tuesday, 13 September 2011

Groupon deal cancelled

So the day for my Executive Detailing valet came and went and my car is still filthy.

Unfortunately it does seem that the relationship between Executive Detailing and Groupon broke down, and as a result Groupon announced by e-mail that the offer was being withdrawn.

This whole experience has certainly raised Groupon's profile for me, and not in a positive light. Recent newspaper reports have suggested that consumers who use Groupon may have no legal protection if things go wrong. And Which? agrees that we are unlikely to be protected by the Consumer Credit Act, The Distance Selling Directive or the Sale of Goods Act; the main tools we can use to seek redress when a retailer doesn't fulfil its obligations.

Meanwhile Groupon readies for a £19 billion flotation amidst stories from some of its merchant partners that the extra business it generates is short-lived and therefore unprofitable. I also read that the Advertising Standards Authority has ruled against over 60 group buying promotions in the past nine months.

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